FAQs

Our team works with you to assess your needs and preferences, creating a personalised care plan that aligns with your goals and enhances your quality of life.

Yes, we assist with navigating the NDIS, including plan management, coordinating supports, and helping you make the most of your funding.

Absolutely. Our team is available 24/7, including weekends and public holidays, to provide consistent support whenever you need it.

Yes, we offer flexible scheduling tailored to your specific needs. Whether you require regular daily care or occasional support, we adapt to suit your lifestyle.

All our support workers are fully qualified, trained in relevant skills, and undergo regular professional development to ensure the highest quality care.

Once we complete the initial consultation and agree on a care plan, we can begin providing services promptly—often within a few days, depending on your needs.

Yes, our team is equipped to support individuals with complex needs, including high-care requirements, behavioural support, and specialised interventions.

We value your feedback and are committed to improvement. You can submit feedback or complaints directly through the ‘Contact Us’ section on our website or call our office.

We currently operate across Canberra and Sydney offering reliable and high-quality care services in these regions.